Please check Service Area below before placing order:
Brunei, Hong Kong, Macau, Indonesia, Taiwan, Thailand, Singapore, Phillipines. Australia, New Zealand, Poland, Portugal, Italy, UK, Germany, France, Finland, Spain, Denmark, Sweden, Ireland, Norway, United States, Canada, Mexico.
1. What service is used to deliver to other countries?
We currently use DHL service to deliver to other countries.
2. Is the final price including tax and custom clearance?
The final price DOES NOT include tax and custom clearance in respective countries. Please check your country's laws and regulations before you decide to place your order.Tax and custom clearance are responsibility of buyer.
3. What is the payment method available for International purchase?
Our payment gateway supports payment using Visa Card or Mastercard.
4. Why there is a one day delay before tracking status are available in system?
The nearest DHL drop off centre is at another city 90km away. Please allow one to two working days to transport the parcel from warehouse to the centre.
5. The international shipping charges is very expensive. Is there any other alternatives?
The current provider is one of the best in the industry, of course relatively more expensive. For buyers from neighbouring countries such as Brunei, Thailand or Singapore, you can consider to deliver the parcel to nearby Malaysian address such as Perlis, Johor Bahru or Miri.
* Place your order only if you agree with the above terms.
** Contact us if there are any questions.